Last Updated: December 2025
At Xplovio, accessible at https://xplovio.com, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make an inquiry, book a tour, or communicate with us through any platform.
By using our website or our services, you agree to the practices described in this Privacy Policy.
Who We Are
Website: https://xplovio.com / https://xplovio.com
Brand: Xplovio – a registered travel and tour service provider offering heritage, adventure, domestic, and international travel services.
For privacy-related concerns, you may contact:
Email: support@xplovio.com/ contact@xplovio.com
Phone / WhatsApp: +91 80690 69800, +91 94867 66605
Personal Data We Collect
We collect information necessary to provide travel services, process bookings, and enhance user experience.
Information you provide directly: Name, phone number, and email address, Billing and payment details, Passport, ID proof, or visa-related documents, Travel preferences, special requests, or medical information (if required for the tour) Comments, inquiries, or messages submitted through forms Photos or media you upload
Information collected automatically:
IP address, browser type, and device details
Operating system, referral URLs, and browsing patterns
Cookies and tracking technologies used to improve website performance
Comments
When users leave comments on the site, we collect:
The comment content
IP address
Browser user agent string (for spam protection)
An anonymized hash of your email may be sent to the Gravatar service to check for an associated profile.
After approval, your profile image becomes visible with your comment.
Media
If you upload images to our website, we recommend removing embedded location data (EXIF GPS).
Visitors may be able to download and extract location data from uploaded images.
Cookies
We use cookies to enhance your browsing experience and remember user preferences.
Examples:
If you leave a comment, your name and email may be stored for convenience.
A temporary cookie is created on login pages to check browser compatibility.
Login cookies last for two days, or two weeks if “Remember Me” is enabled.
Editing or publishing content may create additional cookies storing post IDs.
You may disable cookies anytime through your browser settings.
Embedded Content from External Websites
Pages on our site may include embedded content such as YouTube videos, maps, or social media posts.
Embedded content functions exactly as if you visited the source website.
These websites may collect data, use cookies, or track interactions according to their own privacy policies.
Booking and Payment Information
When booking a tour or purchasing services:
We collect essential personal and payment details to confirm and manage your booking.
Payments are processed securely through third-party payment gateways such as Razorpay, Stripe, PayPal, or bank transfers.
We do not store full payment card details on our servers.
Booking information (tour details, amounts paid, contact details) is retained for customer support, legal compliance, and accounting.
Analytics and Marketing Tools
We use analytics and marketing tools to understand visitor activity and improve services, including:
Google Analytics, Facebook Pixel, Other reputable tracking tools
These tools may use cookies and anonymous identifiers, but they do not collect personally identifiable information such as names or email addresses.
Opt-out of Google Analytics:
https://tools.google.com/dlpage/gaoptout
Who We Share Your Data With
We may share your data only with trusted service providers necessary for fulfilling your booking:
Payment gateways and fraud-prevention systems
Hotels, airlines, travel partners, or visa service providers (where required)
Technology partners for hosting, email delivery, or customer support
If you request a password reset, your IP address may be included in the reset email.
We do not sell or rent your personal data to any third party.
How Long We Retain Your Data
Comments and metadata are stored indefinitely for moderation history.
Registered user profiles are kept as long as the account remains active.
Booking and payment records are retained for accounting, tax, and legal requirements.
Users may request deletion of personal data, subject to compliance obligations.
Your Rights Over Your Data
You have the right to:
Request a copy of the personal data we hold
Ask for corrections to inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications
Object to specific data processing activities
File a complaint regarding misuse of your data
To make a request, contact: info@xplovio.com
Where Your Data Is Sent
Visitor comments and form submissions may be checked via automated spam detection tools.
Some data may be stored or processed by third-party hosting providers based in India or abroad, under secure and compliant environments.
Security of Your Data
We take several measures to protect your personal information, including:
SSL encryption
Secure hosting environments
Regular monitoring and security updates
Restricted access to sensitive data
Despite these efforts, no transmission method over the internet is entirely secure. Users should exercise caution when sharing sensitive information online.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to comply with legal requirements or improve transparency.
Any changes will be reflected on this page with a new “Last Updated” date.
We encourage users to review this page regularly.
Contact Us
For questions or concerns about this Privacy Policy, please contact:
support@xplovio.com | contact@xplovio.com
+91 80690 69800 | 08 069 069 800