Effective Date: June 01, 2025
Welcome to Xplovio! By accessing our website (https://xplovio.com) or booking a tour with us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
If you do not agree to these terms, please do not use our website or book our services.
1. Definitions
- “Company” / “We” / “Us” / “Our” refers to Xplovio.
- “Client” / “You” / “Your” refers to the individual booking the tour or using our website.
- “Tour” means any travel product or experience booked with Xplovio.
2. Booking and Payment
- A non-refundable down payment is required to confirm your booking.
- Full payment must be made before the deadline specified in your invoice.
- Failure to pay on time may result in cancellation without refund.
3. Pricing
- All prices are in INR (₹) unless otherwise stated.
- Prices are subject to change without prior notice due to currency fluctuations, fuel surcharges, or other external factors.
- Once your booking is confirmed and paid in full, your price is locked in.
4. Cancellations and Refunds
Please refer to our Cancellation and Refund Policy for full details.
Key highlights:
- 50% refund (excluding down payment) if cancelled 14 days or more before departure.
- No refund if cancelled less than 14 days before departure.
- Name changes are allowed, subject to airline and service provider policies.
5. Travel Documents
- It is your responsibility to ensure all travel documents (passport, visa, permits, etc.) are valid.
- We are not liable for delays or losses resulting from incorrect or missing documentation.
6. Travel Insurance
We strongly recommend that you purchase comprehensive travel insurance covering:
- Trip cancellation/interruption
- Medical emergencies
- Lost luggage
- Travel delays
We are not responsible for any loss or cost resulting from lack of insurance.
7. Itinerary Changes
- Xplovio reserves the right to change the itinerary due to weather, traffic, local conditions, or other unforeseen events.
- Every effort will be made to keep changes minimal while ensuring client safety and overall tour quality.
8. Client Responsibility
You agree to:
- Follow all local laws, customs, and regulations during the tour.
- Respect the tour leader, fellow travelers, and third-party service providers.
- Avoid behavior that may endanger yourself or others.
We reserve the right to remove any participant from the tour for misconduct without refund.
9. Health and Safety
- You are responsible for assessing your health condition before participating in any tour activities.
- Please inform us of any medical or dietary requirements in advance.
- Xplovio is not liable for any injuries, illnesses, or incidents during the tour.
10. Force Majeure
Xplovio shall not be held liable for failure to perform its obligations due to circumstances beyond our control, including but not limited to:
- Natural disasters
- War or political unrest
- Acts of God
- Airline or transportation strikes
- Government restrictions or pandemics
In such cases, refunds or rescheduling may be offered at our discretion.
11. Liability Disclaimer
- Xplovio acts as an agent for third-party providers (hotels, airlines, transport, etc.).
- We are not liable for acts, omissions, or errors of these providers.
- We are not responsible for any personal injury, property damage, or other losses during the tour.
12. Website Use
- The content on our website is for general information and booking purposes only.
- You may not use our website for illegal or unauthorized purposes.
- You must not attempt to gain unauthorized access to our systems or data.
13. Intellectual Property
All content on https://xplovio.com (text, images, logo, design) is the property of Xplovio and is protected by copyright laws. You may not copy, reuse, or distribute any part without written permission.
14. Governing Law
These terms shall be governed by the laws of the Republic of India, with legal jurisdiction in Virudhunagar, Tamil Nadu.
15. Contact Us
If you have questions about these Terms and Conditions, please contact:
Xplovio
Kanthapuram Street,
Virudhunagar, Tamil Nadu – 626001
📧 Email: info@xplovio.com
📞 Phone: +91 7010838011
🌐 Website: https://xplovio.com