Last updated: November 2025
At Xplovio, accessible from https://xplovio.com, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a tour, or contact us.
1. Who We Are
Our website address is: https://xplovio.com
Xplovio is a registered travel brand that offers heritage, adventure, and international tours, as well as related services like ticket booking, hotel reservations, and travel assistance.
For any privacy-related questions, you can contact us at:
📧 info@xplovio.com
📱 +91 73971 95447
2. What Personal Data We Collect
We collect data to provide better travel experiences, process bookings, and improve our services.
Information you provide:
- Name, phone number, and email address (via contact or booking forms)
- Billing and payment information
- Passport or ID details (for visa or international tour processing)
- Preferences and special requests related to tours
- Comments, reviews, or media uploads
Information we collect automatically:
- IP address and browser details
- Device type, operating system, and referral URLs
- Cookies (to remember preferences and login sessions)
3. Comments
When visitors leave comments, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (a hash) may be sent to the Gravatar service to check for an existing profile.
After approval, your profile picture (if available) is publicly visible alongside your comment.
Gravatar’s privacy policy: https://automattic.com/privacy/
4. Media
If you upload images to the website, please avoid including embedded location data (EXIF GPS).
Visitors to the site can download and extract location data from uploaded images.
5. Cookies
We use cookies to enhance your browsing experience.
- When you leave a comment, your name and email may be saved in cookies for convenience (lasting one year).
- A temporary cookie is created when visiting the login page to check cookie support; it’s deleted after closing your browser.
- Login cookies last for two days (or two weeks if “Remember Me” is selected).
- Editing or publishing an article sets an additional cookie (post ID only), which expires in one day.
You can manage or delete cookies anytime through your browser settings.
6. Embedded Content from Other Websites
Articles and pages on this site may include embedded content (e.g., YouTube videos, Google Maps, or Instagram posts).
Embedded content behaves exactly as if the visitor has visited the other website.
These third-party websites may collect data, use cookies, and track your interaction according to their own privacy policies.
7. Booking and Payment Data
When you book a tour or purchase services on Xplovio:
- We collect your personal and payment details to confirm your booking.
- Payment transactions are processed securely through third-party payment gateways (such as Razorpay, PayPal, or Stripe).
- We do not store your credit or debit card details on our servers.
- Booking details (tour name, amount, and contact info) are retained for record-keeping and customer support.
8. Analytics & Marketing Tools
We use tools like Google Analytics, Facebook Pixel, and similar platforms to understand visitor behavior and improve our services.
These services may use cookies or anonymous identifiers to track general activity but do not collect personal details like names or emails.
You can opt out of Google Analytics tracking by visiting:
https://tools.google.com/dlpage/gaoptout
9. Who We Share Your Data With
- We may share your information with travel partners, hotels, or transport providers only when required for tour booking.
- Payment and fraud prevention services may receive limited data for verification purposes.
- If you request a password reset, your IP address is included in the reset email.
- We never sell your personal data to third parties.
10. How Long We Retain Your Data
- Comments and metadata are stored indefinitely for easy moderation.
- Registered user data is stored as long as the account remains active.
- Booking records are retained as required for accounting and legal compliance.
- You may request deletion of your account or data anytime.
11. What Rights You Have Over Your Data
You have the right to:
- Request a copy of the personal data we hold about you
- Request corrections or deletion of your data
- Withdraw consent for marketing communications
- Object to data processing or lodge a complaint
To make a data request, contact us at info@xplovio.com.
12. Where Your Data Is Sent
Visitor comments and contact form submissions may be checked through automated spam detection and anti-fraud services.
Some data may be processed by trusted third-party hosting providers based in India or abroad, under strict security compliance.
13. Security of Your Data
We use SSL encryption, secure servers, and regular monitoring to protect your information.
However, please note that no method of transmission over the internet is 100% secure.
14. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be reflected on this page with an updated “Last Modified” date.
Please check back periodically for the latest version.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 info@xplovio.com
📱 +91 73971 95447